Shanghai Hongqiao International Airport

 Location: Hongqiao International Airport, abbreviated as SHA airport, is located at No.2550, Hongqiao Road, Changning District;

about 13 kilometers (8 miles) from the downtown area and 60 kilometers (37 miles) from Pudong Airport.

 Two Terminals: T1 for domestic and international flights; T2 for domestic flights

 Hongqiao Airport Maps

Arrive at the airport 2-3.5 hours before flight departure
Closing Time for Check-in: Domestic Flight: 40 mins. before takeoff; International Flight: 45 mins. before takeoff
Closing Time for Boarding: Domestic & International Flight: 15 mins. before take-off
 

Self-service Machines

2. Arrival & Departure Procedures in T1 & T2 of Hongqiao Airport

International Arrival: Inspection & Quarantine – Immigration Inspection – Luggage Claim – Customs – Leave the Airport
Domestic Arrival: Luggage Claim – Leave the Airport
International Departure: Check-in – Inspection & Quarantine – Customs – Immigration – Security Check – Waiting & Boarding
Domestic Departure: Check-in – Security Check – Waiting & Boarding
 

 Minimum Connection Time: D refers to Domestic; I refers to International
Transfer in the Same Terminal: D ⇒ D: 1 hour, D ⇔ I: 1.5 hours
Transfer from T2 to T1: D ⇒ D: 2.5 hours, D ⇔ I: 3 hours
Guide Map of Transfer Procedures of T2
 

 Minimum Connection Time: Get on the shuttle bus/metro 3.5 hours ahead of time for domestic flights; 5 hours ahead for international flights
 Prior Transportation Choices: Shuttle Bus Line 1; Metro Line 2
 

From T1: Beyond walking distance; take metro line 10
From T2: Walk around 600 meters (656 yards), 10 min.
 

T1 operates domestic and international flights.
 Departure Hall: 2F, 3F, 4F  Map
 Arrival Hall: 1F  Map

 Domestic Airlines: Shanghai Airlines (FM), China Eastern Airlines (MU), China Airlines (CI), China United (KN)
 International Airlines: Korean Air (KE), Japan Airlines (JL),  AirFrance (AF), Jin Air (LJ), KLM Royal Dutch Airlines (KL), Delta Airlines (DL), SriLankan Airlines (UL)
 

T2 only operates domestic flights.
 Departure Hall: 3F, M2
 Arrival Hall: 1F
 Transfer Hall: 2F
Map of Terminal 2

 Domestic Airlines: Hainan Airlines (HU), Shanghai Juneyao Airlines (HO), Shandong Airlines (SC), Shanghai Airlines (FM), Shenzhen Airlines (ZH), Tianjin Airlines (GS), Tibet Airlines Corporation Limited (TV), China Eastern Airlines (MU), Air China (CA), Southern Airlines (CZ), China United Airlines (KN), Chengdu Airlines (EU), Lucky Air (8L)
 

 Official Taxi Stands:
T1: Outside the Arrival Hall on 1F
T2: South side of Gate 4 of Arrival Hall on 1F

 Reference Taxi Fare:

 Tip: The night fare starts from 23:00 to 05:00 the next day.

 144-Hour Visa-Free Transit:
The policy is applicable to citizens of 53 countries. Passengers are allowed to fly in and fly out from Pudong or Hongqiao Airport in Shanghai, Hangzhou Airport, or Nanjing Airport, and can travel in Shanghai, Jiangsu, and Zhejiang Provinces within the 144-hour time limit.

 Recommended Visa-free Tours:

 Shanghai One-Day Tours
 

Read More:
Layover in Shanghai: All about Stopover Ideas
How to Spend 3 to 12-Hour Layover in Shanghai
What to Do on an Overnight Layover in Shanghai: 12 to 24 Hours
Long Layover in Shanghai: How to plan 1 to 6 days in Shanghai

 Inquiries:
T1: opposite to International Departure Hall Gate No.2; beside Domestic Departure Hall Gate No.6; International and Domestic Pick-up Hall
T2: at the center of Departure and Check-in Hall on 3F; on the south of the transportation center on 3F; near Boarding Gate No. 50 at the waiting hall on 3F; Arrival and Pick-up Hall on 1F
Service Hours: according to the flight schedule

Inquiry Counter

Check-in Counters

 Left Luggage:
Location& Service Hours:
T1: Gate No.5, Departure Hall; 7:00 - 20:30
T2: Opposite Gate No.1, Arrival Hall; 7:00 - 23:00
Charge:

 Money Exchange & Bank
T1: closed at present
T2: near Gate No.4 in Departure Hall (inside the corridor)
Service Hours: 09:00 to 17:00

 24 Hours Tax Refund Service in T1
Tax Refund Audit: Departure Hall (check-in area); Service Hours: according to the flight schedule
Tax Refund: Int'l, HK-Macao-Taiwan Flight Waiting Area, Departure Hall (opposite the Boarding Gate T09; Service Hours: 7:00 - the last flight

 Airport SHA Free WIFI: Passengers can scan their passport through the WIFI Ticket Machine to get a username and password, then enjoy the free WIFI inside T1 and T2.

 Restaurants:

 Hourly Lounge: 21Meter-Floor of Departure Area in T2
Service Hours: 24 hours
Hotline: +86 021-22382966

 Shopping:

 Business Center
T1: near Gate No.5 of Departure Hall; Service Hour: 7:00 - 20:30
T2: opposite to Gate No.1 Arrival Hall; Service Hour: 7:00 - 23:00

 First-aid Room:
T1: near Boarding Gate T01 of International Departure Area, Boarding Gate T20 of Domestic Departure Area;
Service Hours: 6:30 - 22:00 for International First-aid Room; 6:30 - 22:30 for Domestic First-aid Room
T2: near Boarding Gate No.50 in the Restricted Area
Service Hours: 6:30 - 22:00

 Lost & Found:
T1: near Gate No.5 of Departure Hall; Service Hours: 7:00 - 20:30
T2: opposite Gate No.1 of Arrival Hall; Service Hours: 7:00 - 23:00

 Police Station: Provide Temporary ID Card
Location: near Gate No.3 of Arrival Hall, T1; Transportation Center, 6F, T2
Service Hours: 6:00 - 23:00 for T1; 6:00 - 22:00 for T2

 Outdoor Smoking Area:
T1: beside Gate No.6 and No.7, outside Departure & Check-in Hall; outside Boarding Gate T16 & T22, Domestic Departure & Waiting Area; 
T2: near remote boarding gates of Departure & Waiting Area; beside Gate No.4, No.5, No.6, and No.8 of Departure Hall

 Further Reading:
 6 Things to Do in Shanghai Airport - Hongqiao Airport
Shanghai Pudong Airport