2024 Customer Reviews

We had a fantastic experience with the local tour services in Beijing and Xi'an. The trip was well-coordinated and thoughtfully planned, ensuring we visited the best attractions. The travel consultant was friendly and accommodating, always attentive to our requests. The tour guides were highly knowledgeable and did an excellent job of making the experience memorable. Highly recommended!

Dear Emily,
Good evening. As we are taking off from Kuala Lumpur and we are about to leave Asia to fly back home, I would like to thank you a lot for the high standard quality of your agency. Everything was really great. Apart from the last guide of Shanghai (Luca) he seemed a bit bored and gave us a lot of free time so did not explain so much, all of the others guides were amazing. Everything worked very very well, good organisation really. Personally, I already miss China and the people, and the food. So good.
I am sure I will come back soon.
Thank you again, I will leave a good feedback for you guys, you deserve it.
See you soon.

The guide and driver picked us up and returned us to our accommodation even though are accommodation was quite a way from central Beijing. The quide was informative and pleasant. The choice of tour sites was worth the expense.

This tour is not suitable for inexperienced travellers. we have visited 126 different countries but the conditions on this tour are extremely difficult as I will explain. The traffic everywhere but especially in Dhakar is chaotic and at times frightening. Fortunately we had an excellent driver and guide.
The conditions on the ferry Shuvoraj are very bad ( overcrowding and dirty room )
The conditions on the Sunderban boat Gangchil are even worse ( extremely dirty with no air conditioning and a generator which rarely worked properly)However the crew of the boat were very good and helpful.
I will mention each hotel
1 Sky City very good
2 Orion International good
3 Royal Raj very good
4 Naz Gardens average

5 Agrabad excellent
6 Long Beach very good
7 Vistana good
8 Crown Park Limited very good
9 D'More average

As you can see the hotels were all satisfactory or better but outside the hotels the situation is very different.The tourist infrastructure is very basic and lacking in any comfort.We had some interesting visits but I would not recommend this trip to anyone

I hope you will read this carefully and I would welcome your comments on my feedback.
If you want we can upload some photos of the good and bad experiences.

NICE AND SMOTH, GUIDE VERY PROFESSIONAL SHARING HIS KNOWLEDGE TO UNDERSTAND BETTER THE MONUMENTS

They were able to concentrate in a single day and quite well the two major attractions in Beijing: forbidden city and great wall.
This is important if you travel for business because you have little time.
The guide knew English reasonably well.
Reservation was easy especially because I had a WeChat account and I was able to pay with Alipay.

Wendy,

Thank you for all your assistance in arranging SG-08 Tour for us. We had a wonderful time with the group and all of the assigned tour guides provide excellent service and support throughout our tour in China, particularly Lily and Sunny, they were very knowledgable and presented the history of their specific tour sites. Thanks again for all the wonderful memory you and your team have provided us. We will definately reach out to you for future SG tours with your company.

Best Regards,

Ken

Excellent, professional service. Good communication and answered questions very quickly. I would highly recommend this company.

Great experience, a lot of services offered, very helpful and knowledgeable staff, prompt communication and responses.

We had a phenomenal trip to China orchestrated by Emily Xin, our amazing tour consultant. Every detail was attended to and our questions along the way were answered in a timely fashion. We were impressed with every aspect of the trip including the accommodations, the food, the guides who were so knowledgeable and in tune to our needs to make adjustments if needed. The locations we visited, Beijing, Xian, Guilin and Shanghai were fascinating and every visit exceeded our expectations. Most impressive were the guides, Selina in Beijing, Carol in Xian, Susan in Guilin and Pan & Vivian in Shanghai. We were so comfortable traveling all thru out the country confident we'd be met by our guides in each city. It was wonderful to know the name of each guide before we even left the USA. Each guide was very professional and personable. Travel China Guide is an amazing company. You won't be disappointed!