2024 Customer Reviews

My wife and I had a great trip to Thailand, Cambodia, and Vietnam. The local guides were very good and helpful, as well as very knowledgeable. The hotels where we stayed were excellent. We went to amazing places and learned a lot about the cultures and histories of these countries. We were very pleased with the trip that Agate Travel arranged for us.

The Beijing trip was an enjoyable one.
Our guide, Barry, provided great service and gave interesting insights to the places visited. The driver, Mr. Yang was professional and punctual and the tour consultant, Wendy, was prompt in answering queries and provided useful information before the trip.
Overall, will definitely use Travel China Guide.

Hi Amy, This mail as feedback on Ling Ling as a guide. She was terrific :) very knowledgeable, very good English, great sense of humour, we had great fun with her learning about China and Beijing! We highly recommend her!

perfect organization, paying always attention to everything. fair prices, real possibility to tailor your trip. as our trip arrived to the end we would really like to thank you a lot because you really have been the added value to our trip. Everything was so well and cleary planned, your communication was always perfect and we are so satisfied by our days. We will come back to asia in january and for sure we will contact your services again.

We did the Great Wall and Forbidden City tour and 4 days Tibet tour. Great tour with knowledgeable and friendly guide.
Awesome Potala Palace in Lhasa!

Transportation, hotels, guides and booked places were amazing. First time doing a customized private tour and even though more expensive, the experience, time saving, safety, comfort, were far more convenient than anything else. Korea and China, the suggested tours not requested by me were also great. Fully recommended, thanks to Nicole, our agent, and our guides, so knowledgeable, we learned a great deal. My daughters loved the food, markets, street snack, really enjoyed it. Thank You

This was my second experience signing up with Travelchinaguide, and I joined a small group that started with 18 members but down to seven as we flew to Zhangjiajie National Park in Hunan, while others headed to different destinations. The tour spanned 11 days, covering Beijing, Xi'an, Zhangjiajie, and Shanghai.

I used to travel alone and was hesitant to join a group tour with unfamiliar individuals.. However, I found that everyone in the group was friendly and communicative, looking out for one another's pace, much like the different tour guides I encountered in each city throughout the trip.

Tour guides are all highly professional and passionate about their work. They communicate effectively for questions and are patient, and have extensive knowledge about the rich history of the attractions we visited.

I enjoy learning about historical facts, such as the reasons behind the construction of the Great Wall, the long corridor in the Summer Palace designed to shield the queen from the rain & sun, and the astonishing discovery of the Terracotta Army in X'ian. In addition to this large scale underground discovery, the city wall in X'ian is another fascinating site to explore.

The X'ian city walls are among the oldest, largest, and most well-reserved fortifications, featuring an extensive walkway on top that can take hours to explore. While walking along the top it evokes one a deep sense of nostalgia, to reminisce the city's historical significance as former capital.

My review aims to share personal insights and experiences while highlighting the professional services of all staff. The itinerary was thoughtfully planned, included attractions that were worth visiting, especially given the limited day/time available in each city. Nonetheless, certain factors, like the unpredictability of mother nature, were beyond our control, as was evident when the tour wrapped up in Shanghai.

Around September 14, Shanghai experienced an unprecedented typhoon, a rare occurrence in the past 75 years, resulting our late arrival that evening. The following morning, the weather remained unpredictable, leading to the cancellation of planned activities such as the museum visit and Huangpu River cruise due to heavy rain and strong winds. Consequently, we returned to the hotel to bid farewell, as we were all scheduled to check out next morning for departure.

Our tour guide, Martin, quickly suggested an optional evening show that wasn't part of the itinerary but required out-of-pocket expenses. He succesfully secured tickets after several attempts, allowing interested group members to spend and enjoy a delightful evening. Martin's enthusiastic demeanour not only uplifted the group's spirits but also ensured transparency regarding the cancellations caused by the weather, resulting in a partial tour refund. Although the refund was modest, I was impressed and appreciated for this policy implemented by TravelChinaGuide.

The TCG is a dependable and well-organized travel agency. From the travel consultant Emily, tour guides Kevin in Beijing, Carol in X'ian, Amanda in Zhangjiajie & Martin in Shanghai, and drivers are all dedicate to collaborate and commit effectively to ensure customer satisfaction.

PS ---I wrote another separate lengthy review of Zhangjiajie National Park on TripAdvisor since it was the place that motivated me to take this tour. While all the cities included in the tour are great to explore, Zhangjiajie stands out, for me, as an extraordinary must -see destination that all adventurous travelers should experience.