Customer Reviews
- China Tour Reviews
- Small Group Reviews
- Train Booking Reviews
- High Speed Trains
- A Beginner's Guide
- Train Ticket Types
- International Tickets
- How to Buy Tickets
- How to Take Trains
- Baggage Allowance
- Railway Stations
- Facilities
- Food Onboard
- Useful Chinese Phrases
- Railway Map
- China Railway
- Beijing - Shanghai
- Beijing - Xi'an
- Hong Kong - Guangzhou
- Hong Kong - Shenzhen
- Clients: Reza
- Country: Indonesia
Dec. 30, 2024
I Bought a train ticket,Overall good service...very helpful. No need to worry just scan your passport at the gate before getting on the train.
- Clients: Patsy
- Country: Singapore
Dec. 30, 2024
Booking process was fast and efficient. Train ride was fantastic with no hiccups. Check in was seamless
- Clients: IM Tieleman
- Country: Netherlands
Dec. 29, 2024
We booked tickets for the Harbin snow and ice festival, and even though we at first thought they sold out Travel China Guide was still able to get them! And the service was very good, they emailed us back the next day and provided the tickets on Christmas.
- Clients: Bernard and Faye
- Country: Australia
Dec. 29, 2024
Hello Sunny
We would like to thank you and your team for making our holiday in China such a smooth experience.
The prompt, efficient and courteous manner all our requests to your company to obtain Fast Train tickets made our independent traveling around China a wonderfully free experience.
The tickets were delivered to us on the date stated on the receipt you sent to us after requesting our bookings.
Most of our bookings were made from Australia before we left for China, with two other requests made while traveling in China.
Your response in either situation was very quick and we were able to catch a train in China within 24 hrs. of our request.
Overall we booked eight Fast Train tickets with you company.
NB. We also travelled in stages on the fast train from Kunming to Laos. Those tickets were booked by another travel company as part of a tour along the ancient southern teas route.
The only slight problem we encountered as foreigners traveling by train in China was that many cities have more than one train station and the names they are referred to in the literature may not be exactly the same as that on the tickets. That made coordinating hotels with train stations a little uncertain. The difficulty of not being able to read Chinese maps was a contributing factor, but despite those issues we did manage to choose the right stations. We also did a bit of research beforehand of city substations and managed to use them quite efficiently to find our hotels and local attractions.
So, thank you for your help. We will highly recommend your service to anyone traveling to China and wanting to use the Fast Train system. The small cost that is charged for your service is worth the payment.
A High 5 is well deserved.
Thank you Sunny.
Kind Regards
Bernard and Faye
- Clients: Rina
- Country: Singapore
Dec. 28, 2024
The Train Booking and changes was dealt without any troubles.
Very easy to navigate the website and the after booking service was excellent. Big thank you to Cissy for assisting me right from the beginning and updated me once the Harbin Ice Snow Festival ticket was available.
Best wishes!
- Clients: MANUEL PEREZ BORDA
- Country: Spain
Dec. 26, 2024
Sometimes I receive (after some days, around 10 15 days) not possible to take tickets in the selected train and caused me problems with arrangements. It should be yes or not at the moment of purchasing
- Clients: SN Loh
- Country: Singapore
Dec. 25, 2024
Prompt response!
- Clients: Albert
- Country: Singapore
Dec. 25, 2024
Smooth booking process. Booking fees a bit on the high side but very trustworthy and good service.
- Clients: Nicola Barison
- Country: Italia
Dec. 24, 2024
Very Good service
- Clients: Pal Ganesan
- Country: United States
Dec. 24, 2024
Great experience