Customer Reviews
- China Tour Reviews
- Small Group Reviews
- Train Booking Reviews
- High Speed Trains
- A Beginner's Guide
- Train Ticket Types
- International Tickets
- How to Buy Tickets
- How to Take Trains
- Baggage Allowance
- Railway Stations
- Facilities
- Food Onboard
- Useful Chinese Phrases
- Railway Map
- China Railway
- Beijing - Shanghai
- Beijing - Xi'an
- Hong Kong - Guangzhou
- Hong Kong - Shenzhen
- Clients: Mr.Ralph W.
- Country: New Zealand
Dec. 31, 2015
The bookings and travel went well. There were no problems, so thank you.
- Clients: Mr.Cynthia C.
- Country: Canada
Dec. 30, 2015
Our journey on the High speed train from Shenzhen North to Xiamen was very pleasant. The booking process was very smooth.
However, I did not like picking up the train tickets at Shenzhen North even though I had my Chinese speaking friends helping me. We waited more than one hour in the line-up trying to get my tickets. We could not have the the tickets sent to a hotel because we stayed mostly in Hong Kong and were always on the go.
My suggestion is that the line for pickup and for those buying tickets should be separated. Also, is it possible to have e-tickets issued at time of sale much like buying a plane ticket. Security checks could be made before issuing tickets on-line.
Thank you for all your help in making our trip memorable.
- Clients: Mr.BERTRAND
- Country: France
Dec. 30, 2015
Trains in China are really good, easy to book online and get the tickets at the train station. We just had our train from chengdu to kunming delayed, 7h !
- Clients: Ms.AMY H.
- Country: United States of America (America)
Dec. 30, 2015
I was very happy with the overall process and how your company kept me informed every step of the way. My tickets were waiting for me at the hotel and I did not have to worry about anything. Thank you so much.
- Clients: Mr.A. A.
- Country: Mongolia
Dec. 30, 2015
Journey is good with no problem. Thank you for your service.
- Clients: Miss ZOU
- Country: United States of America (America)
Dec. 30, 2015
Everything was great and went smoothly! Thank you.
- Clients: Mr.Trevor
- Country: Australia
Dec. 29, 2015
We were most impressed with the service provided by your train booking agency. Our tickets were there waiting for us when we booked into our hotel in Hong Kong. It was easy for us to find our way by subway to Hung Hom railway station in Hong Kong and then we simply waited for our train's departure, went through to the waiting room and boarded our train to Guangzhou East. Everything was well organized for the departure and also on our return from Guangzhou East. The railway stations are very clean and we can't speak highly enough of the security screening. We think Europe should copy China's security screening at train stations.Also we were really impressed with how clean trains in China are kept, even the toilets on board are clean.? We would definitely use your service next time. Very impressed.
- Clients: Miss Cecilie
- Country: Norway
Dec. 29, 2015
I love your fast and reliable service. I started my China career in 1988 and have spent more hours queuing in railway stations for tickets than you have spent having dinners. It's brilliant.
- Clients: Mr.Christian
- Country: Indonesia
Dec. 29, 2015
Thank you for getting the train tickets for us. Your service was superb. Starting from your "always" prompt reply, trying to get a good seating arrangement for us, giving us useful tips about the train condition, and eventually delivered the tickets to our hotels. Once again, we really appreciate your excellent work.
- Clients: Mr.CHENG
- Country: Singapore
Dec. 29, 2015
The booking was easy and return response was fast on the seats availability. This was my second purchased of train tickets from their website.
However, small hiccup when collecting the ticket at train station counter as they could not find my youngest kid's name as he was booked under my name and passport. Luckily the email did wrote X 5 pax where I pointed to the counter staff to proof I bought 5 tickets.