How to Book and Use:
1. Book & pay online, get email confirmation with confirmation number, show confirmation number and passport at the designated ticket office to redeem paper tickets.
2. Travelers in one order should redeem tickets together.
3. The ticket is only valid for the selected date.
Basic Facts:
1. Day Cruise
Ticket Redemption Time: 10:30-15:00
Boarding Time:Any cruise sailing between 10:30-17:00
Address: Shiliu Pu Pier Zone 1 No.481 Zhongshan Dong Er Rd (中山东二路481号十六铺游船1号码头)
The cruise duration is approximately 45 minutes.
2. Night Cruise
Ticket Redemption Time: 17:00-20:00
Redemption is available from 10:30 to 20:00.
Address: Shiliu Pu Pier Zone 2 No.551 Zhongshan Dong Er Rd (中山东二路551号十六铺游船2号码头)
The cruise duration is approximately 45 minutes.
3. Chuan Zhang [Happy Captain] + Buffet Dinner
Ticket Redemption Time: 17:30-18:20
Sailing: 18:30-20:30
Address: Pier 3, Shiliupu (Address: No. 99 Waimai Road, Shanghai; 黄浦区外马路99号十六铺3区码头)
Document needed: QR code and your passport
4. Dragon Cruise [Long Chuan] + Buffet Dinner
Ticket Redemption Time: 17:00 -18:30
Sailing: 19:00-21:00
Address: Pier 3, Shiliupu (Address: No. 99 Waimai Road, Shanghai ;黄浦区外马路99号十六铺3区码头)
Document needed: QR code and your passport
Earliest boarding is 17:20, with dinner being served at about 18:00.
For children under 130cm in height, kindly request a complimentary ticket at the ticket counter, and please pay CNY100 for dinner after boarding.
5. Crystal Princess + Buffet Dinner
Ticket Redemption Time: 17:00 -18:40
Sailing: 19:00-21:00
Address: Pier 3, Shiliupu (Address: No. 99 Waimai Road, Shanghai ; 黄浦区外马路99号十六铺3区码头)
Document needed: QR code and your passport
Earliest boarding is 17:00, with dinner being served at about 17:30.
For children under 130cm in height, kindly request a complimentary ticket at the ticket counter, and please pay CNY150 for dinner after boarding.
Notice for Cruise Time:
The schedule and cruise time listed on this page are for reference. Times might be slightly changed due to weather on the day or cruise routes adjustment. Visitors are subject to the times published at the site.
Cancellation and Change:
1. Free cancellation if sending emails 24 hours before the entry date for Day Cruise and Night Cruise.
2. For Crystal Princess + Buffet Dinner [19:00-21:00], cancellation and change are not accepted within 24 hours.
3. For the Dragon Cruise [Long Chuan] + Buffet Dinner, cancellations within 3 days are not accepted. If the cancellation is made between 3-7 days, a 50% cancellation fee will apply. However, cancellations made before 7 days are free of charge. .
4. After the ticket is issued, service fee is non-refundable.