From March 1, 2014, the Chinese official train ticketing website has implemented a new identity verification policy. Passengers have to have their identity checked before purchasing or collecting tickets. Chinese passengers can do the verification online or at railway stations, but foreign visitors have to do it at Chinese railway stations with their original passports or travel documents. The new policy is said to improve the real-name policy and crack down scalpers, however, it brings great trouble to foreign visitors. Foreign passengers may not able to collect their tickets booked online at railway stations because of the inconsistence of their names on their passports and the booking information caused by the "not so smart" booking system. They can only cancel the ticket and book a new one if they are refused to collect their tickets.