2023 Customer Reviews

Everyrhing here is super: guides, hotel and organization in general.

Our guide in Pingyao, Jonathan, was excellent. His knowledge of the temples we visited, and of the ancient city was excellent. He is a very friendly man, with very good English skills. He made it easy for us to see what we wanted to see, have good meals, have good conversation.

You get high grades for organizing this trip (Organization, accomodation, guide, etc.)
The only negative point is the location of the hotel Lakeshore Taroko in Hualien. No complaints about the hotel itself. But the location was far away from everything and we prefer places in active neighborhoods.

We enjoy our Kunming-Dali-Lijiang tour. Hotel in Lijiang was excellent. All tour guides were very nice and experienced with local culture. We also like that we can tailor the trip details to fit our liking. Great experience.

From the initial planning stage thru to the end our agent, Emily, has been fantastic. We had a rough outline of our itinerary and with her help we fine tuned it to become one of the best holidays we have experienced. We are a couple in our 60s/70s and have always traveled independently so to have an agent arrange our trip we were at first a bit hesitant, we can now say that our future trips will be booked using AgateTravel and Emily.
Upon arrival in Cairo their representative was waiting for us as we disembarked the plane, he made the visa, immigration & customs seamless it took less than 30 minutes. Throughout the 12 days we spent in Egypt we had 3 different personal guides/Egyptologist's who were extremely knowledgeable and eagerly explained the finer details of the historical importance. The transportation vehicles were all of a high standard and all had working air-conditioning, the drivers were extremely proficient in navigating the Cairo traffic. The Nile cruise boat was the Concerto II, a new and modern vessel with every modern comfort, all cabins have a small balcony in which we could stand and watch the Nile sail past. We were hoping that the new Grand Egyptian Museum would be open but alas it was still not ready in September, hopefully it will be open in the near future and we will be able to visit Egypt again.
We recommend AgateTravel and will certainly be using them again for our future adventures.

Beautiful scenery. Hotel proximity to train stations was generally good. 3 star rooms varied greatly, from very good to average. Sizes of rooms varied the most. Bathrooms were generally newly refurbished.

Well done, Emily.
Thank you and will be in touch soon.

Zhang Jia Jie .... Amazing views
Very pleasant and excellent trips, Guide Amanda patiently served us from morning till evening. The photos shoots continue non stop hahaha and the Trips are very well arranged, along with the hotel which is very close to the crowds. this is the Best and trusted internet Tour , and Wendy very help us to our itinerary and never stop to guide us. we will visit China again. and absolutely will use your travel. thank you

A wonderful tour of Tibet that surpassed my highest hopes. An extremely responsive & professional company, and a truly excellent guide and driver.