Train ticket booking service was great. It was to and fro between Kunming and Lijiang. Cissy has been so helpful with all the explanation and clarification that I asked for. It’s the peace of mind that we really needed and received, especially when we were a big group of 8 and had very specific timings to board the train. Thank you.

I've ordered train tickets. All my wishes were considered properly (seats location) and realized on time and without any mistakes. Sales Consultant Cissy Li was services-oriented and proactive. She even noted my mistake and let me know on time. Good and fast service! Thank you!

Thanx to TravelChinaGuide we successfully booked high-speed train tickets during our travelling in China: from Beijing to Luoyang, then Luoyang - Xian and back Luoyang - Beijing. Everything run smoothly: paid in advance, issued in time and to the trains/time we selected. The booking system is very convenient - the only thing you have to know is at least basics in English as the web-site is in English. We needed 7 tickets together for two families and there was a minor problem for one of the 4 trips: there were no tickets next to each other in the same carriage. In this case TravelChinaGuide suggested to take the next train 30 minutes later and after our approval the tickets were issued. The staff communicated with all respect and answered questions quickly, payment system is also convenient (PayPal, MC cards attached), so I would recommend TravelChinaGuide for tickets booking in China (especially if you are not keen in Chineese :)).

Maria Xue & company book the best train tickets!
Patient & understanding!
An excellent company!
I will do business again!

This is the second time we booked train tickets with Travel China and they are amazing: great service. They do all the process very easy and the’re always available for any support! I will recommend them with any doubt!

Super fast booking and very convenient and easy to understand. Payment process also very smooth and they also show the complete timetable.

Purchasing high speed train tickets with Travel China Guide is easy and highly professional. All I had to do was goto their website, search under the category of Trains, choose my route from and to, dates and times, then paid for them using my international credit card. The tickets were then entered digitally into a soft copy of our passports, this making our passports the tickets in themselves. The TCG staff who assisted us, Cissy Li, was ever courteous and helpful. Tops with their service and performance.

I booked my speed train ticket travelling from Xiamen to Hong Kong through Travel China Guide website. It was a smooth process. There is no hiccup during the journey.

Booked train tickets from HK to Chengdu. Was initially a bit concerned that I had to pay upfront when tickets aren’t issued until 2 weeks before their date, but that is standard for Chinese railways. Tickets were sent through as soon as they were available and the trip was great. Good modern trains with quick service

Maria has assisted on the booking of train tickets on my Kunming -> Lijiang -> Dali -> Lijiang -> Kunming trip. Has also instructed her to helped secured business class tickets which she did for most of the sectors. Very helpful and friendly! Thank you!

I booked some tickets to Forbidden city & terracotta army & Tang paradise- entrance tickets and some trains from Beijing to xian and shanghai. The tickets are issued on time and the service from Cissy is excellent. She always replies to my emails and keep me updated. definitely will book from Travel China Guide in the future.

We booked the train from Yangshuo to Guangzhou. Booking was easy, seemless and easy. Very foreign friendly. We just need to be early and the train is very prompt.

I am a foreigner and required sympathetic assistance in my booking travel- not once but twice due to my shortcomings. Christina from China Train Guides was exceptional. Patient and professional.

Very prompt in responses (it's like they work 24/7!), strong command of English (I was pleasantly surprised) from officers who attended to my emails. Ordering process is fuss-free and smooth. I will definitely utilize their services again if I visit China in the future.

Very good booking service and very helping I missed my train due my flight delay they help me rescheduling . Very cooperative. Thank you .

Although the journey is short but do impress with the efficiency at the checking in except tt when we book online it did not mentioned as far as I noticed that we need to check the seat nos when we arrived at the station and where to get the seat nos.
Cheers

I used Travel China Guide for all of my train bookings throughout a 6+ week through mainland China and was stunned by their professionalism and effectiveness. They were critical to my trip being a success and I strongly recommend their services to any foreign visitors to mainland China.
Some examples of their helpfulness:
Caught a mistake I made in my train itinerary in which I selected a different month from all of my other bookings - contacted me immediately and made the switch with no charge. I would not have caught this mistake had they not alerted me.
Were available constantly through email/WeChat to provide advice on my itinerary and make last-minute adjustments. Consistently did so in a way intended (successfully) to save me money.
Offered to speak on my behalf to any agents at the train station etc.
Once again, TCG was fundamental to my having a successful trip. I strongly recommend them to anyone visiting China!

I missed my train due to delayed flight. This lady, Christina helped me to recover my ticket cost and booked another train again.. it would have been so stressful without her help. Thanks alot!!

I used Travel China Guide to book Bullet Train tickets for my family on our recent trip to China. The tickets only become available 2 weeks before the travel date, so it was a little nerve racking. But Christina managed to secure the tickets we needed for all 3 train legs, including one sleeper train leg, making our holiday a great success. I would definitely recommend and will be using TCG to purchase rail tickets in China in future.

Awesome trip, neat hotel, tickets correctly booked. Thanks for a great experience! I will certainly book with you guys again.

Always use the team for my fast train tickets when in China for business; fast, efficient and responsive service every time!

China travel guide always provides prompt and professional and helpful service, glad to do my train travel bookings with them

Great train booking service. They offered more options than other sites at very reasonable prices. The confirmation arrived very quickly after we submitted our details. I would recommend and use these guys again.

Excellent service provided by Miss Cissy Li. Very efficient email replies and up to date feedback on changes on ticketing. Refund was also prompt.
Absolutely worry free! Highly recommended!
Used their service in 2019 for my 1 month Silk Route trip.

The company helped me buy tickets on the high-speed train from Beijing - Xi’an. They were able to secure business class seats, and communicated with me throughout the process. Great setvice!

Very pleasant ride to Xian. Smooth and easy booking system and fantastic customer service provided to me for making special request on seat arrangement.

I used China Travel Guide to purchase train tickets for me during extended travel trips in China. 3 months during 2023 and 2 months during fall 2024. They have been great at getting my tickets. I preplan all my travel, send them the orders, and when the tickets are available to purchase they buy them and email the details to me. I love that tickets in china are all linked to your passport. There is a service fee, but that is understandable of course. They are fast, accurate, and helpful. On occasion when the tickets were sold out they were great at quickly offering alternatives. They were also very helpful on occasion with helping me determine which of many train stations in my destination would be best to use. I have had to buy tickets at the station in person a few times - I much prefer using China travel guide. THANKS TO YOU ALL

I used Travel China Guide via their website to arrange high-speed rail tickets. (Other sites refused my overseas payment, despite claiming to accept; Travel China Guide supported PayPal-processed transactions for a small fee - which worked.)

Our tickets were issued as desired, and we had no problems redeeming/using them in China (Xi'an).

Fuss free booking online. It comes with free cancellation and changes to booking if there's any change in travel plans. Staff are very responsive to email query. I was attended by its Travel Consultant Ms Christina Zhao. She is very professional and helpful. She is quick to proposed alternative slots when my preferred slot is fully booked. Also provided me direction guide when requested.

Used them to book china train tickets. Everything was on point and very well handled. Communication with the staff was also good.

Excellent service! Prompt response to all concerns and very professional staff. Visas application was done in a timely manner. Highly recommended!

Booked two trainrides and everything went very smooth and I would book through them again Highly recommended. Easy booking through the website and no problem with an international Creditcard.

Very prompt update to changes on bookings and availability of schedule when I book return HK to Chaozhou high speed train tickets. No complications, recommended.

This is the third time that we have used Travel China Guide to book train tickets. Each time the communication is clear and when the session that we want is unavailable, an alternative is provided. Thank you for your excellent service.

Amazing service with personal approach. Quick responses, competent customer support, reliable advice. Recommendations!