I used Travel China Guide for all of my train bookings throughout a 6+ week through mainland China and was stunned by their professionalism and effectiveness. They were critical to my trip being a success and I strongly recommend their services to any foreign visitors to mainland China.
Some examples of their helpfulness:
Caught a mistake I made in my train itinerary in which I selected a different month from all of my other bookings - contacted me immediately and made the switch with no charge. I would not have caught this mistake had they not alerted me.
Were available constantly through email/WeChat to provide advice on my itinerary and make last-minute adjustments. Consistently did so in a way intended (successfully) to save me money.
Offered to speak on my behalf to any agents at the train station etc.
Once again, TCG was fundamental to my having a successful trip. I strongly recommend them to anyone visiting China!

I missed my train due to delayed flight. This lady, Christina helped me to recover my ticket cost and booked another train again.. it would have been so stressful without her help. Thanks alot!!

I used Travel China Guide to book Bullet Train tickets for my family on our recent trip to China. The tickets only become available 2 weeks before the travel date, so it was a little nerve racking. But Christina managed to secure the tickets we needed for all 3 train legs, including one sleeper train leg, making our holiday a great success. I would definitely recommend and will be using TCG to purchase rail tickets in China in future.

Awesome trip, neat hotel, tickets correctly booked. Thanks for a great experience! I will certainly book with you guys again.

Always use the team for my fast train tickets when in China for business; fast, efficient and responsive service every time!

China travel guide always provides prompt and professional and helpful service, glad to do my train travel bookings with them

Great train booking service. They offered more options than other sites at very reasonable prices. The confirmation arrived very quickly after we submitted our details. I would recommend and use these guys again.

Excellent service provided by Miss Cissy Li. Very efficient email replies and up to date feedback on changes on ticketing. Refund was also prompt.
Absolutely worry free! Highly recommended!
Used their service in 2019 for my 1 month Silk Route trip.

The company helped me buy tickets on the high-speed train from Beijing - Xi’an. They were able to secure business class seats, and communicated with me throughout the process. Great setvice!

Very pleasant ride to Xian. Smooth and easy booking system and fantastic customer service provided to me for making special request on seat arrangement.

I used China Travel Guide to purchase train tickets for me during extended travel trips in China. 3 months during 2023 and 2 months during fall 2024. They have been great at getting my tickets. I preplan all my travel, send them the orders, and when the tickets are available to purchase they buy them and email the details to me. I love that tickets in china are all linked to your passport. There is a service fee, but that is understandable of course. They are fast, accurate, and helpful. On occasion when the tickets were sold out they were great at quickly offering alternatives. They were also very helpful on occasion with helping me determine which of many train stations in my destination would be best to use. I have had to buy tickets at the station in person a few times - I much prefer using China travel guide. THANKS TO YOU ALL

I used Travel China Guide via their website to arrange high-speed rail tickets. (Other sites refused my overseas payment, despite claiming to accept; Travel China Guide supported PayPal-processed transactions for a small fee - which worked.)

Our tickets were issued as desired, and we had no problems redeeming/using them in China (Xi'an).

Fuss free booking online. It comes with free cancellation and changes to booking if there's any change in travel plans. Staff are very responsive to email query. I was attended by its Travel Consultant Ms Christina Zhao. She is very professional and helpful. She is quick to proposed alternative slots when my preferred slot is fully booked. Also provided me direction guide when requested.

Used them to book china train tickets. Everything was on point and very well handled. Communication with the staff was also good.

Excellent service! Prompt response to all concerns and very professional staff. Visas application was done in a timely manner. Highly recommended!

Booked two trainrides and everything went very smooth and I would book through them again Highly recommended. Easy booking through the website and no problem with an international Creditcard.

Very prompt update to changes on bookings and availability of schedule when I book return HK to Chaozhou high speed train tickets. No complications, recommended.

This is the third time that we have used Travel China Guide to book train tickets. Each time the communication is clear and when the session that we want is unavailable, an alternative is provided. Thank you for your excellent service.

Excellent customer service! We had to book train tickets in advance, from Australia. The whole process was smooth and super easy! Great communication all the way, highly recommend!

Amazing service with personal approach. Quick responses, competent customer support, reliable advice. Recommendations!

We used China travel guide to book our train tickets from Xian to Chengdu. It went smoothly without any problems or issues. It is a must to book tickets ahead of time to ensure a reserve seat on the train at the time and date you wish to go.

China's high-speed rail system is fast, reliable, and affordable, offering comfortable, modern amenities and easy mobile ticketing for a seamless travel experience.

In a word, the service provided by Travel China is AMAZING. I have used TC for the last two years exclusively for my train travel across China. On my current trip, CT organized 17 different trains, with several last-minute changes. The response has always been quick, efficient, and Professional. In particular, Maria is my super star. I cannot recommend Travel Cina highly enough. They are super!!

Using your train booking service was helpful and gave good information on the different trains and stations and how to book and travel between destinations.

Travel China Guide was our intermediary to buy train tickets during our China trip, the website was very intuitive and they reached out back to us really quickly with the tickets already bought, also I believe the price was very reasonable compared to the official ones and for us was one less headache to deal with.

I will recommend them to my friends for whenever they are in China! Much appreciated!

Great team support. Cissy was super useful in booking our trains and changing them when required. Their website is super informative, highly recommended.

Booked train tickets to travel from Tianjin to Beijing and could get the desired timing through them, and an early confirmation. Besides that, could get their advice in certain queries like where and how to get show tickets, and China transport informations. Thank you for the assistance :)

Over a period of a month used Travel China Guide Tour multiple times for information and reservations. Easy reservations for train travel or group tours, great assortment of tours, wonderful trip advisors, knowledgeable tour guides, well facilitated tours, very helpful and responsive team. Keep up the good work.

Used the company to book rail tickets from guangzhou to Hong Kong.
Service was efficient.
All went well so I would recommend for booking rail tickets for China.

Fortunately, I bought my train tickets ahead of time through Travel China Guide as I did not expect the Hong Kong and China immigration to take as long as it did. I barely made the train on time. Besides, the service provided was very good. I was kept abreast of schedule changes and responses were quick. Well done! Will definitely use this service again.

We have used Travel China Guide for more than 20 years for their excellent Train, Hotels and Tours Services and never had any problems.

We buy all the train tickets through Travel China Guide. Everything went smooth. If it wasn't possible to buy exactly the train at the hour you wanted, they offered you another possibility. They are very promptly and they offer you support whenever you need it.

I bought a business class high speed train ticket through China Travel Guide, they were quick to answer all my questions, when the ticket was issued a few days before my travel, they emailed me the ticket and all related information which saved me a lot of hassles. There were only 5 seats in the compartment, there was enough room to put one's luggage in front of the seat which is big and comfortable. It was so quiet that the trip was very soothing especially for those who want to sleep on the lie flat chair. The hostess was polite and courteous, she closed the compartment door every time with care so as not to make any noise at all. Passengers in the compartment were treated to a bag of snacks and unlimited beverages, the included lunch was delicious. The only complaint I have is the price of the ticket, a bit expensive but it was worth it. Almost forgot that I bought a ticket to visit the Palace Museum including the 2 special display halls and China Travel Guide gave me the same great service. It's almost a must to pre-book tickets for popular sites. The visit was exciting but a bit too much walking for an old man, I left unhappy that my legs couldn't go on any longer.

The ride on the train from Beijing to Shanghai was fantastic. The train was punctual and clean and the service was good. Considering that the train travels at 350 km/h, the ride is very relaxed and surprisingly quiet.

We travelled to China as a family for the first time this year. We did a lot of internal travel and used Travel China Guide to book train tickets for us which, even if you are competent in Chinese, is somewhere between Byzantine and impossible if you try to do it yourself. Travel China Guide were fantastic, and nowhere did this become more evident when there actually was a problem with availability on the route from Xi'An to Changsha South. They immediately came up with the perfect solution, we got the train we wanted and needed to make our connection to Zhangjiajie. Their service and communication were excellent, in fact I don't know what we would have done without them. Will definitely use them again and recommend them unreservedly.