China Shenzhen Airlines

Airline Code:  4G

Set up in February, 1992 and disemboguing in September, 1993, Shenzhen Airlines mainly operates passenger transport, freight transport and postal transport. At present, it has a staff of over 8,000, over 70 passenger aircrafts and 5 Boeing 747 cargo crafts operating more than 160 domestic and international flight routes. Steering to the principle of safety first, it has made a record of safe fly for a total of 15 years. It has eight branches in Nanning, Guangzhou, Shenyang, Zhengzhou, Nanjing, Wuxi, Changzhou and Xishuangbanna. Shenzhen Airlines adopts the roc as the theme of their logo which is said to be a magic bird in Chinese legendary. This logo expresses all the staff's hope of being a vigorous and enterprising corporation, making progress all the time.

Hub: This domestic budget airline is based in Shenzhen Bao'an International Airport, which is 32 kilometers from Shenzhen city center at a coastal plain of the east bank of the Pearl River Estuary. It can be reaches by public buses, airport buses, taxis as well as hovercrafts. There are also helicopters to Hong Kong and Macau.

Aircraft Types: The fleet of Shenzhen Airlines consists of airliners Airbus 319/320, Boeing 737 and Bombardier CRJ200. It also has some orders of ACAC ARJ21 Xiangfeng, the first passenger jet that indigenously developed and produced by China.   


 

Flights to/from China:

The airline operates some 160 domestic and international flights. Domestic destinations include Beijing, Chongqing, Xiamen, Guilin, Harbin, Hohhot, Shanghai, Macau, Chengdu, Lhasa, Kunming, Lijiang, Hangzhou and etc. Aside from those, there are some international flights to Jakarta (Indonesia), Kuala Lumpur (Malaysia), Ho Chi Minh City (Vietnam), Manila and Cebu (Philippines). Here is some detailed information on the international airlines for your reference:  

From Shenzhen Flight No./Time Flight No. back/Time Frequency
Kuala Lumpur ZH795
21:55 – 01:30
ZH796
08:00 – 11:25
Every day
Seoul ZH9787
14:35 – 17:55
ZH9788
18:55 – 22:35
Thu/Thu/Fri/Sun
Ho Chi Minh ZH9781
19:45 – 22:10
ZH9782
09:00 – 11:20
Mon/Wed/Sat (back in the nest day)
Osaka ZH9097
08:30 – 13:25
(via Fuzhou)
ZH9098
14:25 – 19:35
(Via Fuzhou)
Mon/Wen/Fri

From the Nanning Branch Co. of Shenzhen Airlines, there are flights to Kuala Lumpur, Jakarta, Singapore, Manila and Cebu. The Hangzhou base offers to Gwangju of South Korea.

Notes: The times refer to Beijing Time. All the flight information is subject to the final confirmation issued by the computer at the day.
 

Contact Information:

Address: Shenzhen Bao'an International Airport 518128
24 hour hotlines: 95080, 400-88-95080

Overseas sale departments of Shenzhen Airlines for reference:
1. Kuala Lumpur Office
Address: 13th floor, Plaza Osk, Jalan Ampang, 50450, Kuala Lumpur, Malaysia
Tel: +60-3-20722969/70
Fax: +60-3-20722971
Airport Office: S5, Level 4, Main Terminal Building, KLIA 64000 Sepang, Selangor, Malaysia
Tel: +60-3-87764619/87874618
Fax: +60-3-87874616

2. Ho Chi Minh Office
Address: 1st floor, 7A Thai Van Lung st, District 1, Ho Chi Minh City, Vietnam
Tel: +84-8-9106440, 9105077 0907642156, 9102407
Fax: +84-8-9105076, 9106289

3. Osaka Office
Address: 6th floor, 1-5-7 Hommachi, Chuo-ku, Osaka, Japan
Tel: +81-6-62676777
Fax: +81-6-62676867

- Last updated on Mar. 07, 2024 -
Questions & Answers on China Shenzhen Airlines
Asked by sue from MALAYSIA | Nov. 25, 2024 01:35Reply
REQUEST HALAL MEAL
hi, my flight will be from narita-shenzhen-kuala lumpur. How to request muslim meal for both route as i cannot select inside the website as my ticket purchase made via shenzhen airline website
Answers (1)
Answered by Emma | Nov. 25, 2024 22:53
00Reply


For some routes, Shenzhen Airline provides Halal food and I'm not sure if it's available for your route. You'd better contact the airline directly.
Asked by Joanne from MALAYSIA | Oct. 11, 2024 20:21Reply
wheelchair assistance
Hi, During the ticket booking online from Shenzhen air website, i did not find the remark or book for the wheelchair assistance. Please assist.
Answers (1)
Answered by Emily | Oct. 13, 2024 17:46
00Reply


You can apply for special service for the disabled from Shenzhen Air when booking the ticket or call the service hot line directly.
Asked by YL Ta from MALAYSIA | Mar. 06, 2024 18:00Reply
Passport less than 6 month expiry
Hi,
Would like to book ticket from Kunming to Kuala Lumpur on 3rd June 2024 but my passport is going to expire on 4th November 2024 (less than 6 months), the system would not allow me to make the booking. May I know how shall i go about it? Why can't I book the ticket with my current passport & amend it later after I receive my new passport. Tqvm :)
Answers (1)
Answered by Linda | Mar. 07, 2024 01:56
00Reply


It may because the passport number would be different. It is suggested to contact the airline directly to confirm if there are some other ways to book.
Asked by Tatsiana Panamarova from BELARUS | Jan. 24, 2024 22:36Reply
Passport validity
Good afternoon. Could you help me to clarify if I will be allowed to board (Shenzhen airlines)have an international flight from Vietnam to China with passport of Belarus citizen, which will expire less than 6 months but still with valid visa.
Best regards,Tatsiana Panamarova
Answers (1)
Answered by George | Jan. 25, 2024 01:42
00Reply


Hi, generally, there is no problem as long as your passport valid for at least 3 months from the date of entry.
Asked by Karthick from UNITED KINGDOM | Nov. 09, 2023 21:33Reply
Can i get a solution?
As of now, i am travelling from london to Vietnam through Shenzhen airport china, i have a layover of 6hrs 40mins. And my baggages needs to be recheck, in this case i need to apply for transit visa or Vietnam e visa is enough for this process.
Answers (3)
Answered by Emily | Nov. 12, 2023 19:30
00Reply


You are eligible for the 24-hour visa-free transit so you don't need any visa.
Answered by My | Nov. 27, 2023 10:19
00Reply


Hi, may I ask if I have passport from Vietnam, do I need a China visa in the similar route of Karrthick and 6hr transit in Shenzhen?
Thank you
Answered by Kevin | Nov. 27, 2023 17:34
00Reply


Yes, Vietnam passport holders are also eligible for the 24-hour visa-free transit.
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